Voice search is fast, convenient and helps alleviate typos on small mobile device screens. And now it’s available to truck drivers on the road searching for loads to haul.
Carrier Dashboard 4.1 is the first mobile application in the trucking industry with speak-and-search technology. The app, released on May 19 from Total Quality Logistics (TQL), has been in development for more than a year and features an industry-specific vocabulary tailored to moving freight. The goal: save time for drivers on the road and help them find freight more easily.
“We are the first to market with a mobile application that allows drivers to search for loads with voice commands,” said TQL President, Kerry Byrne. “Technology is a serious competitive advantage. The faster carriers can find our loads, the easier it is for us to satisfy our customers’ delivery requirements.”
Carrier Dashboard 4.1 uses a form of artificial intelligence to continuously improve performance, along with recognizing regional accents and filtering out most ambient noise. The more drivers use the app, the better it gets. And when it’s time to head home drivers simply ask the app to “Take Me Home” and it will find them a load heading back to their hometown.
“It’s cool; it did what it was supposed to do,” Marlino Mehmeti, a driver with Planet Xpress said of the speak-and-search feature. “I just told it place to place where I wanted to go and it got me the load I wanted. I’m telling people TQL has a very cool feature.”
TQL introduced the first mobile freight-finding applications to carriers in 2011, with carriers using it about 40,000 times that first year. App use grew more than one thousand percent in 2014.
“We’ve focused heavily on increasing our investments in people and technology,” said Byrne. “And it’s paid off not only in our growth, but in our relationships with the carriers themselves.”
Carrier Dashboard 4.1 is available for Apple and Android devices on the app store or Google Play.
TQL Carrier Dashboard 4.1 Carrier Features:
- NEW! Speak-and-search technology to find loads and “Take Me Home” to find backhauls
- Loaded with industry-specific vocabulary – words like van, load, reefer, and more
- Regional accent recognition
- Filters out most ambient noise
- Uses a form of artificial intelligence to continuously improve performance
- Ability to send manual or automated location updates
- GPS tracking to yield better search results
- Automatic alerts when desired loads and lanes become available
- Document scanning and paperwork receipt status updates
- Payment status updates
About Total Quality Logistics
Total Quality Logistics is one of the largest freight brokerage firm in the nation, and will operate 34 offices in 19 states by the end of August 2015. TQL connects customers needing to move truckload freight shipments with carriers having capacity to move them. TQL is headquartered in Cincinnati, Ohio. Its 2014 sales topped $2 billion and it employs more than 3,100 people nationwide. Connect with TQL on the web at TQL.com, on Facebook at Total Quality Logistics or on Twitter @TQLogistics.