CHICAGO (PRNewswire) — On Thanksgiving Day, a fire destroyed Fannie May Fine Chocolates warehouse and distribution facility in Maple Heights, Ohio. Fortunately, no injuries were reported due to the blaze. Since the building was severely damaged, the company's peak holiday season operations were affected, as the company temporarily suspended online orders. Fannie May Fine Chocolates' state-of-the-art production facility was not affected by the fire.
The Fannie May team activated contingency plans and have been working around-the-clock producing more of Fannie May's iconic chocolates at its state-of-the-art production facility. The company's 70+ Chicagoland retail stores are fully stocked for customers to purchase iconic favorites including Mint Meltaways, Pixies and Trinidads. In addition, within days of the destructive fire, the Fannie May website (www.fanniemay.com) was back online and is currently accepting e-commerce orders for the holiday season.
"While the fire impacted our company's operations during a critical time, we are thankful that no one was injured in the event," said Kevin Coen, President of Fannie May Fine Chocolates. "I am very proud of the immediate response of our dedicated associates who have been working hard to make more chocolates, fulfill orders and deliver smiles for our customers this holiday season."
The company is grateful to the fire-fighters and other first responders who acted quickly on Thanksgiving Day and to its dedicated associates, vendors and suppliers who have worked diligently, around-the-clock, to help Fannie May Fine Chocolates rebound quickly. Most important, the company thanks its devoted customers for their continued support of the Midwest's iconic chocolate brand. Fannie May Fine Chocolates will continue to work diligently to make additional confections; however, at times, there may be shortages of popular items this holiday season. Fannie May knows their loyal customers will understand the limited availability of some items as the company continues its efforts to provide their full selection of chocolates.